Tips For Quality Assurance In e-Learning and Its Importance

Tips And Strategies Of Quality Assurance And Its Importance In E-Learning

Quality assurance has a significant role in all industries, be it Pharmaceutical, electronics, mechanical, etc. This is done just to avoid any setbacks in the future. This builds trust among the customers on your product and services, hence provide you an opportunity for customer retention.

But does Quality assurance in e-Learning play an important role? Well…the answer is clearly yes, but how?

In this blog, we will discuss the strategies and tips that can be useful while conducting Quality Assurance and also look at the ways Quality assurance plays an important role in eLearning.

Strategies and tips that can be useful while conducting Quality Assurance of eLearning courses:

Determine the scope of the training:

When a course is first sent for testing, the scope of the work needs to be determined, so as to get a high-level idea of what items will be tested and how to execute the QA testing process. This step helps define the functionalities present in the course.
Proof-read the content by referring to the storyboard:

Thorough proofreading of the content for typos and corresponding errors is done with the reference of the storyboard provided.
Check for branding guidelines:

The analyst should also check if all the branding guidelines such as logos, company standards, color codes, fonts, designs, etc., provided by the client are maintained.
Scrutinize the images and animations:

Check the images for their quality and watermarks if any. Make sure the images are not blurry, not skewed, and also the way they are cropped.

Check the animation and transition effects, sequence, and durations. They should be in sync with audio if present. In case of no audio, check for consistency and avoid any sudden or slow transitioning of the elements.
Proper functioning of the UI elements:

Thoroughly check if the UI elements are functional. A simple way to check it is by clicking the ‘Tab’ key on the keyboard and seeing if the indicator highlights the UI buttons or not.

Thoroughly check if the disabling and enabling of buttons due to triggers is properly done.

Check the menu button and if the topics in the menu are navigating you to the right slide.

Check if the next and previous buttons take you to the right slide. Check for the functioning of the replay button. After checking the course from start to end, also check it from end to start to determine the functioning of the ‘back /previous’ button.

The scroll bar, if present must be checked to function properly and also stops at the correct timelines.
External Resources:

Check if external links or other resources can be opened and take us to the right page.
Translations:

In case the course is translated to other languages, proof-check the content onscreen and captioning, the UI elements, etc.
Device responsiveness:

Testing courses on different devices for responsiveness should be done. Authoring tools like Articulate Rise, Elucidat, etc., have built-in responsiveness options that automatically develop the course to be compatible on different devices. But other authoring tools like Adobe Captivate require manual adjustments to be universally responsive.
Test for Accessibility:

Last but not the least, quality analysts should test how accessible the course is for the learner. Principles of proximity, ease of navigation, relevant instructions, etc., should be scrutinized for effective learning.

Importance of Quality Assurance in eLearning

Developing a bug-free course:

It is inevitable for an eLearning course to have errors/bugs after developing at one go. Hence a thorough quality check is necessary to identify these errors and eliminate them before delivering them to the customer.
Customer Satisfaction:

Customers feel satisfied if their training satisfies the objectives without any hassle. But errors in the training courses can decrease their levels of satisfaction. Hence Quality Assurance helps solve this problem leading to happy customers.
Increase the value of the company:

A bug-free development of a course increases trust in the customer for delivering quality courses, further enhancing the value of the company.

Tips And Strategies Of Quality Assurance And Its Importance In E-Learning

Determine the scope of the training:

Proof-read the content by referring to the storyboard:

Check for branding guidelines:

Scrutinize the images and animations:

Proper functioning of the UI elements:

External Resources:

Translations:

Device responsiveness:

Test for Accessibility:

Developing a bug-free course:

Customer Satisfaction:

Increase the value of the company:

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