Custom eLearning is the trend of the day as the content is customized to suit the organization’s learning requirements. In customized eLearning, the courses are designed precisely by adhering to the guidelines provided by the client. The primary objective of custom eLearning is to augment learner’s performance.
The purpose of the ROI metric is to measure returns on the money invested in developing the custom eLearning solutions.
Apart from the standard costs of eLearning development, there might be some unpredictable and hidden costs, such as recruiting additional resources (as the task and timelines demand it).
As Kirkpatrick’s model didn’t speak of ROI directly, an addition of ROI determination by Jack Phillips helped utilize the model for ROI calculation.
So, the bottom line is: to make a proper plan to estimate the custom eLearning ROI, from the beginning, considering all relevant aspects precisely.
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