BENCHSTEP WORKFORCE MANAGEMENT SOFTWARE

We provide Workforce Management software that enhances operations with advanced features, streamlined scheduling, and efficient task coordination, fostering success and growth in your business.

STREAMLINE YOUR WORKFORCE WITH BENCHSTEP WORKFORCE MANAGEMENT SOFTWARE

Boost your operational efficiency to new heights with our premier Workforce Management Software, meticulously crafted to optimize and streamline your workforce.

Tasks Management

Tasks Management refers to the systematic and organized process of planning, organizing, assigning, tracking, and evaluating tasks within a project, team, or organization.

Our Workforce Management System streamlines your workforce operations by assisting with information aggregation, exercising control, and efficiently managing tasks.

Scheduling

Scheduling refers to the systematic process of planning and arranging activities, events, or tasks over a specified period.

It allows you to track the real-time locations of your house-help and their scheduled pickups.

Staff Management

Staff Management refers to the comprehensive supervision and administration of personnel within an organization.

Employee data storage, payroll management, work effectiveness analysis, and more are facilitated through the integrated HRM system.

Cloud-based System

Cloud-based System refers to a computing model or service that is delivered and accessed over the internet, rather than being hosted on local servers or personal devices.

Our Workforce Management System saves you valuable time by centralizing data.

Administration

Administration refers to the process of managing and coordinating the day-to-day operations and activities to achieve defined goals and objectives.

From automated workforce scheduling to seamless accounts management, effortlessly handle tasks from the comfort of your home.

Embrace efficiency, automation, cost reduction, and effective management with our Workforce Management System. Achieve streamlined operations and enhanced productivity effortlessly.

Feel free to reach out to us for any inquiries or assistance regarding our Workforce Management System.

KEY FEATURES OF WORKFORCE MANAGEMENT SOFTWARE

Explore the standout features of our Workforce Management Software, designed to efficiently streamline and enhance your workforce business operations.

CLOUD-BASED MANAGEMENT SOLUTIONS

Cloud-based management refers to the administration and control of various processes, resources, and services through cloud computing technology.

Our cloud-based Workforce Management system, providing a convenient, secure, and adaptable management solution. Enjoy the flexibility to manage tasks and resources according to your preferences, backed by technology that ensures optimal performance and reliability.

USER-FRIENDLY DASHBOARD WITH UPCOMING NOTIFICATIONS

Notifications refer to messages, alerts, or updates delivered to users or systems to inform them of specific events, activities, or changes.

Our intuitive dashboard displays all upcoming notifications, ensuring you stay informed, never miss tasks or appointments, and maintain efficient control over your workers operations.

SEAMLESS COORDINATION WITH THE WORKFORCE

Coordination refers to the process of harmonizing and organizing different elements to work together efficiently and achieve common goals.

Seamless communication and coordination with your team through our advanced Workforce Management System. Simplify information exchange, optimize task allocation, and enhance overall task management efficiency effortlessly.

ORGANIZE STAFF ROSTERS

A roster is a systematic and organized list or schedule that outlines the assigned duties, tasks, or shifts for individuals within a group or workforce

Effectively manage and optimize your workforce scheduling with our user-friendly Staff Roster Organization system, designed to streamline operations and ensure seamless coordination of staff assignments and shifts.

STREAMLINED WORK ORDER GENERATION

Work order generation refers to the process of creating and issuing formal documents or requests that authorize specific tasks or services to be performed within a designated timeframe.

Effortlessly generate and print work orders using our integrated system, which is specifically developed to simplify the process, increase productivity, and ensure accurate and professional documentation of all tasks and assignments.

OPTIMIZED ZONE MANAGEMENT SOLUTION

Zone management refers to the systematic planning, organization, and control of specific areas or zones within a larger context, such as a facility, city, or region.

Efficiently oversee and manage different zones or areas with our specialized Zone Management solution, which is designed to facilitate seamless organization, tracking, and optimization of various operational regions, leading to enhanced efficiency and resource utilization.

VEHICLE MANAGEMENT FOR COST-EFFECTIVE LOGISTICS

Vehicle management refers to the systematic and strategic administration of a fleet of vehicles.

Effectively manage your fleet of vehicles through our comprehensive Vehicle Management system, which offers a user-friendly interface and tools to monitor, track, and optimize vehicle usage, maintenance schedules, and overall operational efficiency, resulting in cost savings and improved transportation logistics.

EFFORTLESS COORDINATOR REPORTS FOR INFORMED DECISION-MAKING

Generate insightful coordinator reports effortlessly with our dedicated reporting system, designed to collate and analyze data, providing valuable insights into coordination efforts, task allocation, and overall operational performance, thereby aiding in informed decision-making and process enhancement.

INTUITIVE PAYMENT MANAGEMENT FOR EFFICIENT FINANCES

Simplify the management of payments through our intuitive Payment Management platform, designed to streamline payment processing, invoicing, and tracking, ensuring accuracy, transparency, and efficient financial operations for your business.

STREAMLINED WORK ORDER EXECUTION FOR ENHANCED PRODUCTIVITY

Efficiently execute work orders using our specialized system, which is tailored to streamline the entire process, from task assignment and tracking to completion and reporting, resulting in improved productivity, better resource allocation, and timely task fulfillment.

EFFORTLESS INVOICING AND STATEMENT MANAGEMENT

Easily generate and manage invoices and statements with our comprehensive system, designed to facilitate the creation, distribution, and tracking of financial documents, ensuring accurate billing, timely payments, and organized financial record-keeping for your business.

AUTOMATED PAYSLIP MANAGEMENT FOR EFFICIENT PAYROLL

Simplify the process of managing employee Payslips with our dedicated Payslip Management system, designed to automate the generation, distribution, and archiving of Payslips, ensuring accuracy, confidentiality, and efficient record-keeping for payroll purposes.

FINANCIAL INSIGHTS WITH ADVANCED REPORTING

Financial insights refer to valuable and actionable information derived from the analysis and interpretation of financial data.

Effortlessly generate detailed account reports using our advanced reporting system, tailored to compile and analyze financial data, providing comprehensive insights into your business’s financial health, transactions, and trends, facilitating well-informed decision-making and strategic planning.

ENSURING DATA SECURITY

Data security refers to the protective measures and protocols implemented to safeguard digital information from unauthorized access, disclosure, alteration, or destruction.

Our Workforce Management System not only streamlines operations but also ensures a secure environment where information remains confidential, accurate, and accessible only to authorized personnel.

MAINTENANCE-FREE CLOUD-BASED PLATFORM

Experience the advantage of zero software maintenance with our Workforce Management System. Our cloud-based platform ensures seamless updates and enhancements managed on our end, allowing you to focus on operations without the hassle of manual maintenance.

AUTOMATED WORKERS SCHEDULING

Experience the convenience and efficiency of automated workers scheduling in our comprehensive Workforce Management System. Simplify task assignments and management, optimize resource utilization, and minimize manual involvement.

EFFORTLESS CUSTOMER APPOINTMENT SCHEDULING

An appointment is a prearranged and agreed-upon meeting or engagement scheduled between individuals or parties at a specific date and time.

Effortlessly streamline customer appointment scheduling with our advanced Workforce Management System for utmost ease and efficiency.

Unlock a new level of your business efficiency – reach out to us today!

ACCOUNTS MANAGEMENT

Accounts management in a Workforce Management System involves the systematic organization and oversight of financial transactions related to workforce operations. The BenchStep Workforce Management System ensures accurate financial records and facilitates efficient management of accounts for workforce-related operations within the system.

Payment Management
Sales Analysis

Receivables Summary
Generate essential accounting reports.

STATEMENT OF ACCOUNTS AND INVOICE – EFFORTLESS INVOICING AND STATEMENT MANAGEMENT

Invoicing and statements refer to financial documents used in business transactions to communicate information related to the sale of goods or services, payment obligations, and the financial status of a customer.

PAYROLL MANAGEMENT – AUTOMATED PAYSLIP MANAGEMENT FOR EFFICIENT PAYROLL

A payslip, also known as a paycheck stub, earnings statement, or salary slip, is a document provided by an employer to an employee, usually on a regular basis (such as monthly or biweekly).

CUSTOMER MANAGEMENT

Customer Management in a Workforce Management System involves organizing and supervising customer-related information and interactions. The BenchStep Workforce Management System facilitates the storage and retrieval of customer details, preferences, and service history. This capability enables seamless communication and personalized service delivery, enhancing overall customer satisfaction.

Overall Status (active or inactive)
Bookings
Customer history and communication details
Generate Reports

Customer Details
- Name
- Email
- Primary and secondary phone numbers
- Marketing source
- POBox
- Villa No. / Apartment No.
- Name / street name
- Location
- Zone
- Landmark

Customer Details
- Status (active-on call, active-permanent, inactive-on call, inactive-permanent, terminated)
- Payment mode
- Payment type (after service, bi-monthly, free of charge, monthly, monthly advance-cash, monthly advance-PDC, weekly, weekly advance)

HR MANAGEMENT

HR Management in a Workforce Management System involves the effective administration of human resources related to personnel. The BenchStep Workforce Management System ensures streamlined management of HR processes to optimize the overall efficiency of operations related to personnel management.

Manage Employees
List of employees
Employee Data
First name
Middle name

Last name
Status
Nationality
Gender
Week off

Designation
Attendance
Payroll management
HR Reports

CALENDAR / SCHEDULE MANAGEMENT

Calendar/Schedule Management involves the efficient organization, tracking, and coordination of workers schedules and appointments. The BenchStep Workforce Management System ensures a systematic approach to assigning tasks, managing work hours, and maintaining an up-to-date calendar for effective planning and execution of workforce-related activities.

Assign and unassign visits
Visit working hours (start and end time)
Generates various schedule reports

Daily, Weekly, and Monthly Grids
- Work Order No., Worker Name, Date, Day, Time (start and end), and Work Order Status.

Visit summary
- Visit date and time
- Customer name and phone number
- Created by
- WO Value
- Confirm Payment
- Amount Received
- Duration
- WO Status
- Worker Name and Number

REAL-TIME WORKFORCE MANAGEMENT

A Workforce Management System involves strategic planning, scheduling, and oversight of personnel to optimize productivity and efficiency. The BenchStep Workforce Management System ensures a well-organized and effective workforce, enhancing operational efficiency within the system.

Assign and unassign visits
Manage zones and location
Generate various reports for workforce management, including work orders, cancellations, and more.

Visit summary
- Visit date and time
- Customer name and phone number
- Created by
- WO Value
- Confirm Payment
- Amount Received
- Duration
- WO Status
- Worker Name and Number

Total worked hours
- List of Employees
- Employee Number and Name
- Total Hours Worked
- Total Sales

STREAMLINED WORK ORDER (WO) EXECUTION FOR ENHANCED PRODUCTIVITY

Streamlined refers to the process of making something more efficient, simplified, or organized by removing unnecessary complexities or obstacles.

MOBILE APPS FOR WORKERS AND CUSTOMERS

Explore the exclusive mobile apps tailored for your workers and the customers.

For Workers
The mobile application is designed to empower the workforce, equipping them with essential tools to optimize performance directly from their mobile devices.
Through the mobile app, the workforce gains the ability to:

Efficiently manage assignments.

Receive real-time alerts.

Engage in seamless communication.
For Customers
The mobile application is meticulously designed to empower customers like never before. It equips them with a range of features and functionalities that ensure a seamless and convenient experience all at their fingertips.
Through the mobile app, customers gain the ability to:

Easily manage appointments.

Communicate effortlessly.

Stay updated.

The app is available for download on both the App Store and Google Play Store.

Ready to experience the convenience and empowerment of our mobile app? Contact us today!

BENEFITS OF USING OUR WORKFORCE MANAGEMENT SOFTWARE

Incorporating our cutting-edge Workforce Management System into your operations brings forth a multitude of advantages that revolutionize the way you manage tasks and resources.

EFFICIENT TASK ASSIGNMENT

Task assignment refers to the process of allocating specific duties, responsibilities, or projects to individuals or teams within an organization.

Our system optimizes the allocation of tasks, ensuring that each assignment is matched with the right skill set and availability of your workforce. This leads to a more efficient and balanced workload distribution.

PERFORMANCE TRACKING

Performance tracking refers to the systematic process of monitoring, measuring, and evaluating the execution and outcomes of tasks, activities, or processes over a specified period.

With a digital trail of tasks, it becomes effortless to monitor performance and identify areas for improvement, creating a culture of accountability and excellence.

STREAMLINED SCHEDULING

Scheduling refers to the process of planning and organizing events, tasks, appointments, or activities within a specified timeframe.

A central scheduling platform allows for easy assignment of tasks and efficient allocation of time slots. This minimizes conflicts and overlaps, ensuring that all tasks are completed promptly.

COST SAVINGS

By optimizing task allocation, reducing idle time, and enhancing overall productivity, our Workforce Management System leads to significant cost savings in labor and operational expenses.

REAL-TIME COMMUNICATION

Effective communication is key to successful task management. Workforce Management Systems enable real-time communication among employers, managers, and the workforce, facilitating updates, changes, and clarifications efficiently.

ENHANCED PRODUCTIVITY

Automating task assignment and monitoring increases productivity by allowing the workforce to focus on completing tasks rather than organizing them.

IMPROVED CUSTOMER SATISFACTION

Efficient task management leads to quicker response times and consistent service quality. Elevate customer satisfaction by delivering reliable and timely services.

EFFICIENCY THROUGH AUTOMATION

The Workforce Management System leverages automation to assign tasks, track progress, and schedule appointments. This minimizes manual effort, reduces errors, and ensures tasks are completed promptly.

Contact us now to know about our cutting-edge Workforce Management Software.

TRIO DASHBOARD: ENHANCING OPERATIONS WITH OUR WORKFORCE MANAGEMENT SYSTEM

Explore the functionality of the Trio Dashboard, seamlessly integrated within our Workforce Management System.

Admin Dashboard
The Admin Dashboard acts as your central command hub, bringing together data, tools, and insights to enhance your decision-making, operational efficiency, and customer satisfaction. Its user-friendly design and comprehensive features make it an indispensable tool for any business looking to thrive in a competitive landscape.
Customer Dashboard
The Customer Dashboard is central to a convenient and controlled experience with our Workforce Management System. It empowers customers to create a working schedule tailored to their preferences, communicate seamlessly with the team, and stay updated on their services – all in one place.
Workforce Dashboard
The Workers Dashboard serves as a powerful tool, providing your staff with a streamlined and organized platform to manage tasks, assignments, and schedules. Tailored to enhance efficiency and collaboration, the Workforce Dashboard equips your team with the tools they need to excel in their roles.

Elevate your workforce management experience with BenchStep Workforce Management System, the ultimate choice for streamlined and effective dashboard management.

Accounts dashboard

ACTIVE PERMANENT CUSTOMERS
TOTAL SALES (MTD AND YTD)
LADIES: ACTIVE, VACATION, EOC
DAILY STATS
WORKERS
VISITS

DRIVERS
ASSIGNED AND UNASSIGNED VISITS
SALES FORECAST
CASH AND CHECK DEPOSIT DETAILS
CUSTOMIZE DASHBOARD
WORK FORCE EFFICIENCY
- Daily
- Monthly

MANAGEMENT DASHBOARD
- Active Customers
- Total Sales (MTD and YTD)
- Ladies (Active, Vacation, and EOC)
- Total Open Work Orders
- Workers’ Utilization (Active and Inactive)
- Shift Utilization (Morning, Mid, and Evening Shifts)
- Zone-Wise Sales
- Booking Source (Mobile App and Website)
- Nationality
SALES
- Sales/Work Order Value (Advance received, Cash, Online, Cheque, and Total Sales)
- Complete, on-going, and to-be-completed work orders
- Daily Collections (Cash, Online, Cheque, Paylink, and Total Sales)
- Daily Sales Comparison
TOTAL RECEIVABLE
- After Service
- Monthly

Ready to experience the transformative power of the Trio Dashboard? Contact us today.

WHY CHOOSE OUR WORKFORCE MANAGEMENT SYSTEM?

Our Workforce Management System enhances operations with advanced features, streamlined scheduling, and efficient task coordination, fostering success and growth in your business.

Achieve a seamless customer journey

Experience a flawless and uninterrupted customer journey that flows seamlessly, ensuring consistency and providing smooth, efficient, and hassle-free interactions for customers from start to finish.

Experience a comprehensive end-to-end service

Engage in a comprehensive end-to-end service experience that addresses all your needs, ensuring a seamless journey from the initial engagement to the final fulfillment. No detail is overlooked, guaranteeing satisfaction at every step.

Enjoy an effective and best-in-class UI/UX

Experience our top-tier UI/UX design, which not only boasts high effectiveness but also sets the industry benchmark for user interfaces. Delight in a seamless, intuitive, and unparalleled interaction that optimizes usability and satisfaction, completely reshaping the standards of user engagement.

Trustworthy, robust, and customer-centric Android apps

Our Android apps are characterized not only by their trustworthiness and robustness but also by a customer-centric approach. Designed to offer a seamless and user-friendly experience, these apps ensure that your interactions are efficient, reliable, and centered around your satisfaction.

Elevate your business with our advanced Workforce Management System. Contact us today!

A STEP-BY-STEP GUIDE TO INTEGRATE THE WORKFORCE MANAGEMENT SYSTEM

Covering everything from the initial setup to complete integration, this guide takes you through each stage, guaranteeing a smooth transition to streamlined operations and improved efficiency within your company.

Tailored Solutions through Comprehensive Analysis
Our approach involves a detailed analysis to understand your specific needs, enabling us to tailor solutions that precisely match your goals and objectives. This process guarantees that the solutions provided are aligned with your unique requirements, ensuring optimal outcomes and client satisfaction.
Customization and Integration
Customization involves tailoring a product, service, or system to meet specific needs, while integration focuses on combining different components or functionalities to operate as a unified whole.

Our Workforce Management System enhances operations with advanced features and streamlined scheduling, fostering success and growth in your business. Additionally, benefit from our customization and integration services for a tailored solution that optimizes performance and functionality.
Employee Training
We provide specialized training sessions designed to equip your team with the necessary skills and knowledge to excel in utilizing the Workforce Management System. Our training modules cover various facets including navigation, task assignment, communication, and reporting.

Ready for a smoother, more efficient WFM software? Reach out to us today.

INDUSTRIES SERVED

Hospitality

Residential Services

Healthcare Facilities

Retail Stores

Event Management

Corporate Offices

Manufacturing Facilities

Ready to experience the transformative power of Our Workforce Management System? Reach out to us!

ON-DEMAND SUBSCRIPTION PLANS FOR WORKFORCE MANAGEMENT SOFTWARE

Choose the perfect plan, access advanced features effortlessly, and optimize your operations, whether you run a small business or a large enterprise.

Feautures	Basic	Premium	Ultimate
Workers	1-10	1-30	1-45
Admin Account	1	3	5
Admin Dashboard	Yes	Yes	Yes
Staff Management	Yes	Yes	Yes
Customer Management	Yes	Yes	Yes
Workers Schedule	Yes	Yes	Yes
Drivers Schedule	Yes	Yes	Yes
Work-order Management	Yes	Yes	Yes
Customer Invoices	Yes	Yes	Yes
Statement of Accounts	Yes	Yes	Yes
Zone Management	Yes	Yes	Yes
Vehicles Management	Yes	Yes	Yes
Payroll Management	Yes	Yes	Yes
HR & Accounts Reports	Yes	Yes	Yes
Coordinator Reports	Yes	Yes	Yes

Please contact us for pricing details regarding our Workforce Management System.

WHAT OUR CLIENT SAYS

REQUEST A FREE DEMO

Please reach out to us for a complimentary demo of our Workforce Management System.

FAQ’S ABOUT WORKFORCE MANAGEMENT SYSTEM

What is a Workforce Management System?

Workforce Management System is a software designed to streamline task scheduling, assignment, and communication in businesses.

What are the payment options available for my workforce service?

The Workforce Management System offers a billing and payment functionality, allowing clients to conveniently settle their charges. They have the flexibility to make payments using credit cards, online transactions, or opt for cash payments to be handed over to workforce, whichever suits them best.

How can I effectively organize and manage documents related to my workers?

The Workforce Management System includes both a Work Order Management Module and HRM capabilities. You can effortlessly document and monitor your employees’ work permits and other crucial paperwork using these features.

Do I have to input information every day in the Workforce Management System?

You can input your workers’ schedules, locations, as well as pick-up and drop-off services into the system just once. Then, you can rely on the Workforce Management System to automatically replicate the entire process repeatedly. Our cloud-based system offers scheduling capabilities for your convenience.

What should I do if someone complains about not receiving my service?

If there’s ever any uncertainty about your workers, you can easily refer to their records. Our Workforce Management System stands as the premier choice, adeptly monitoring and documenting your employees’ tasks during their working hours. This empowers you to review and address customer inquiries accurately.

Can I change the tasks assigned to the workers on short notice?

Certainly, you have the flexibility to modify tasks assigned to the workers on short notice as needed. Our system allows you to make real-time adjustments to ensure efficient task management.

How does the system handle overlapping tasks?

The system adeptly manages overlapping tasks by employing intelligent scheduling algorithms. It ensures that tasks are efficiently coordinated, avoiding conflicts and optimizing the allocation of resources to maintain seamless operations.

Is the Workforce Management System compatible with different operating systems?

Yes, the Workforce Management System is designed to be compatible with various operating systems, ensuring seamless functionality across different platforms.

Is data stored securely?

Yes, the Workforce Management Systems prioritize data security. Your personal information and workers details are typically stored on secure environment with encryption protocols.