WORKPLACE PROBLEM-SOLVING SKILLS – FREE ONLINE COURSE

Problems are a natural part of every workplace. What sets successful professionals apart is how they approach and solve them.

Problem-solving is the process of identifying challenges, analyzing their causes and developing effective solutions. In the workplace, strong problem-solving skills help improve productivity, teamwork and decision-making.

Ready to boost your career with better problem-solving skills?

Start Learning Now

Interested in Enrolling Your Team?

Get in touch with us to discuss group registration and customized training options.

COURSE OVERVIEW: WORKPLACE PROBLEM-SOLVING COURSE

This Problem-solving course is designed to help you build practical problem-solving skills that can be applied in any job or industry.

You’ll learn structured techniques to identify problems, analyze root causes and find the best solutions that deliver lasting results.

Click the “Start Learning Now” button to access the full course.

Start Learning Now

Problem-Solving in the Workplace Training

What This Course Offers

Course Outline

1. What is Problem Solving?
2. Understanding Problem Solving
3. A Continuous Process
4. Pinpoint the Problem
5. Dig Deeper into the Problem
6. Using Different Perspectives
7. Asking Questions – The 5 Whys
8. Decide on the Target
9. Think of Possible Ways Forward
10. Choose the Best Option
11. Put it into Motion
12. Check the Outcome
13. Summary
14. Assessment

Free Course
Course Duration 30 Minutes
UNLIMITED EXAM ATTEMPTS
INTERACTIVE E-LEARNING COURSE
Get Instant Access to Course

WHAT YOU WILL LEARN

By completing this course, you will be able to:

✓ Understand the steps of effective problem-solving in the workplace.
✓ Identify and clearly define problems instead of treating symptoms.
✓ Use critical thinking tools such as the 5 Whys method to find root causes.
✓ Consider different perspectives and creative approaches to solutions.
✓ Evaluate options and choose the best course of action.
✓ Apply solutions, monitor progress and adjust as needed.
✓ Develop a mindset of continuous improvement.

Click the “Start Learning Now” button to access the full course.

Start Learning Now

Who Should Take This Course?

This course is ideal for:

Employees and professionals who want to handle challenges more effectively.
Team leaders and managers looking to improve decision-making and problem-solving within their teams.
Students and recent graduates preparing for the workplace.
Entrepreneurs and business owners who face daily operational challenges.
Anyone who wants to boost their critical thinking and problem-solving skills.

Preview Module

Click the Start Button below to start the Problem-Solving in the Workplace Training Course.

<br />

Our Free Courses Library

Explore our free course library to enhance workplace performance and support professional development.

View Courses

Interested in Enrolling Your Team?

Get in touch with us to discuss group registration and customized training options.

OUR SERVICES

Custom eLearning Solutions
Our customized approach ensures content is engaging, relevant, and built to meet your specific training needs—whether for onboarding, compliance, product knowledge, or leadership development.

Explore Our Custom eLearning Solutions

eLearning Translation & Localization
Our solutions ensure your content is not only linguistically accurate, but also culturally relevant—enhancing learner engagement, compliance, and performance across international markets.

Explore Our Translation & Localization

LMS Solutions
Benchstep LMS simplifies course assignment, progress tracking, and reporting—enabling organizations to efficiently scale learning initiatives, improve workforce skills, and drive business performance.

Explore Our Benchstep LMS

Fill out this form to contact us.

Frequently Asked Questions (FAQs)

What is workplace problem-solving?

Workplace problem-solving is the process of identifying issues at work, analyzing their causes and implementing effective solutions that improve performance and outcomes.

Why is problem-solving important at work?

Because it improves efficiency, reduces mistakes, supports teamwork and helps organizations achieve their goals.

How can you improve workplace problem-solving skills?

By practicing structured approaches such as identifying the problem, asking the 5 Whys, considering multiple solutions and testing the best option you can become a more effective problem solver.

Where can problem-solving skills be applied?

Problem-solving skills can be applied in any workplace situation such as project management, customer service, operations or team collaboration.

Who needs problem-solving skills?

Everyone in the workplace from entry-level employees to senior managers benefits from problem-solving skills, as they help tackle challenges and make better decisions.

WORKPLACE PROBLEM-SOLVING SKILLS – FREE ONLINE COURSE

COURSE OVERVIEW: WORKPLACE PROBLEM-SOLVING COURSE

What This Course Offers

Course Outline

Free Course

Course Duration 30 Minutes

UNLIMITED EXAM ATTEMPTS

INTERACTIVE E-LEARNING COURSE

Get Instant Access to Course

WHAT YOU WILL LEARN

Who Should Take This Course?

Preview Module

OUR SERVICES

Fill out this form to contact us.

Frequently Asked Questions (FAQs)

GET A FREE ELEARNING SAMPLE

Our Services

Our Office Address